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Customer enquiry about your purchased product

In order to process your enquiry as quickly as possible, please note the following:

  • For enquiries about products, instructions and spare parts: please include the article numbers.
  • For enquiries about orders, returns or returns: please include order number, order number or customer number.
Please send us an email to:

You would like to register a return?

You can find our returns portal here: To the portal